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Communication Skills
Welcome to the Global Communication Skills Program. The courses in this program provide training in a range of skills, essential for success in business today. These courses are suitable for all staff and for managers at all levels who are seeking to enhance their interpersonal and written communication skills.
Courses
The Global Communication Skills Program includes the following courses:
Courses
The Global Communication Skills Program includes the following courses:
 | Negotiation Skills 1 - Preparing for Successful Negotiations Negotiating is a skill which managers need in all types of business contexts. The Global Negotiations Skills program provides training in managing business negotiations; how to manage the stages of a negotiation, and gain the outcomes you seek without confrontation. This first course focuses on preparation, the most critical stage in the negotiation process. more info..... | |
| Negotiation Skills 2 - Managing Successful Negotiations In this second course in the Negotiations Skills Program, we focus on the negotiation meetings, and the interpersonal strategies and skills required to achieve successful outcomes. In this course, you will learn about Managing the Opening, Bargaining, Movement and Closing Phases of the Negotiating Process. more info.... | |
| Interpersonal Communication Skills Learning how to manage our interpersonal communications can greatly enhance the work of our teams, and improve our personal levels of satisfaction and and confidence in our professional lives. This course will help managers understand and control the different methods of interpersonal communication, and introduces the techniques with which to achieve high impact in their business and personal interpersonal relationships. more info.... | |
| Business Writing 1 - Foundations Do you find yourself writing more today, rather than less? The reality for most of us in the 21st Century is that we need to write more and more, and are required to produce persuasive and professional documents on a daily basis. This course provides an essential foundation in the skills of writing in today's business world. You will learn how to structure, organize, and use appropriate language to present your emails, letters and memos to achieve maximum impact with your readers. more info.... | |
| Managing Meetings 1 - Preparing for your Meeting In this management communication skills program, you will learn the planning and leadership techniques that will give you the confidence to run team and project meetings that will engage your attendees and leave a positive and lasting impression. This first course will help you lay the foundations for a successful meeting. more info.... | |
| Managing Meetings 2 - Chairing a Successful Meeting How often have you left a meeting feeling frustrated, concerned that your time has been wasted yet again. What cause the meeting to overrun, or to go so off track? In this second course in the Managing Meetings skills program, you will learn how to improve your skills in chairing a meeting to achieve your objectives, and ensure your attendees leave with a positive and lasting impression of your meeting. more info.... | |
| Public Speaking and Presentation Skills This course will make the experience of delivering presentations to large and small audiences a much more satisfying and much less threatening experience for you. You will learn how to prepare and plan for different types of presentations, how to develop content which will engage you audience, and how to deliver public speeches in a confident and assured manner. more info..... |