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Management Skills
Welcome to the Global Management Skills Training Program. The Program provides a comprehensive range of courses in supervisory and people management training for Front-Line Managers, and for new leaders taking up management roles.
Courses
The Global Management Skills Program comprises the following courses:
Courses
The Global Management Skills Program comprises the following courses:
 | Supervision Skills 1 - Setting Goals and Planning Work Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This introductory management program helps supervisors become more efficient and proficient, learning how to plan and control the work environment, provide leadership, support and management for their team and the work activities. more info.... | |
| Supervision Skills 2 - Assigning and Managing Work Effective supervision is very much about mobilizing people, and controlling tasks to ensure completion to schedule, and quality standards. In this second course in the global Supervision Skills Program, we look at the assigning managing of work. You will learn how we can delegate successful, and control the work activity to ensure standards and desired outcomes are achieved. more info.... | |
| High Performance Teams 1 - Building Your Team For businesses today, effective teamwork can be the single most critical factor in determining commercial success. Teamwork becomes even more challenging with increased globalization of our ventures, and leaders today face every growing challenges to motivate their teams to achieve high performance. This course introduces the principles of building high performance teams using the Tuckman Model (Forming, Storming, Norming, and Performing). You will learn how to apply this model, and how to apply a range of techniques to form a cohesive and productive team. more info.... | |
| High Performance Teams 2 - Accelerating Team Performance Your team is operational, but is not achieving its targets and you are under pressure to address the problems and ensure your team delivers. Alternatively, it may be that your team is functional, but has failed to realize its full potential. What do you need to do to ACCELERATE TEAM PERFORMANCE? This course is about taking your team to the next level. It helps you to evaluate your team effectiveness, to identify the capabilities you need to build or acquire to optimize performance. more info.... | |
| Managing Employee Performance Reviews For managers, one of the most challenging aspects of the work is the performance review meeting. This short face-to-face interview is so often the source of conflict, and lasting disappointment, that many managers seek to avoid it altogether. The techniques required to manage the performance interview, are not; however, difficult to master. Good review sessions need to be planned, and structured in such a way as to enable free flow and open exchange of feedback, and opinions. This course will provide managers with the process and tools to help meet this challenge. more info... | |