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Management Training
| Global Management Training Programs provide high impact training for Front-line Managers and new leaders taking up management roles. All Programs are available through E-Learning, and direct training inside your organization. LEARNING PRIORITIES ANALYSIS FREE E-LEARNING COURSES CONTACT US |
FRONTLINE SUPERVISORY COURSES
| Supervision Skills 1 - Setting Goals and Planning Work Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This introductory management program helps supervisors become more efficient and proficient, learning how to plan and control the work environment, provide leadership, support and management for their team and the work activities.  |
| Supervision Skills 2 - Assigning and Managing Work Effective supervision is very much about mobilizing people, and controlling tasks to ensure completion to schedule, and quality standards. In this second course in the global Supervision Skills Program, we look at the assigning managing of work. You will learn how we can delegate successfully, and control the work activity to ensure standards and desired outcomes are achieved. |
HIGH PERFORMANCE TEAMS COURSES
| High Performance Teams 1 - Building Your Team For businesses today, effective teamwork can be the single most critical factor in determining commercial success. Teamwork becomes even more challenging with increased globalization of our ventures, and leaders today face every growing challenges to motivate their teams to achieve high performance. This course introduces the principles of building high performance teams using the Tuckman Model (Forming, Storming, Norming, and Performing). You will learn how to apply this model, and how to apply a range of techniques to form a cohesive and productive team. |
| High Performance Teams 2 - Accelerating Team Performance Your team is operational, but is not achieving its targets and you are under pressure to address the problems and ensure your team delivers. Alternatively, it may be that your team is functional, but has failed to realize its full potential. What do you need to do to ACCELERATE TEAM PERFORMANCE? This course is about taking your team to the next level. It helps you to evaluate your team effectiveness, to identify the capabilities you need to build or acquire to optimize performance. |
CREATIVE PROBLEM SOLVING COURSES
| Creative Problem Solving 1 - Problem Analysis In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. Designed for anyone responsible for resolving issues quickly, this first Course in the Problem Solving Program will provide an overview of the entire creative problem solving process, as well as introducing key problem solving tools that you can use every day. |
| Creative Problem Solving 2 - Problem Resolution Techniques This second course in the Global Problem Solving Program focuses on the development of structured and creative solutions to problems. You will learn how to apply a range of techniques to analyze potential solutions to determine their efficacy. This includes learning how to use a number of risk and costs benefits analysis techniques. You will also learn how to plan for the successful implementation. |
| Conflict Resolution Do you ever feel apprehensive about raising a concern or problem with someone, but know that it will only get worse if you don't? And do you know how to resolve conflict that has already set in? Can you deal calmly with difficult people, and manage your own emotions as well as theirs? Can you find an outcome that will satisfy everyone? This short course will equip you with powerful, practical strategies for resolving workplace conflicts (and tiffs at home too!). Learn how to turn challenging conversations with difficult people into a foundation for improved relationships, enhanced morale and increased productivity. |
| Managing Employee Performance Reviews For managers, one of the most challenging aspects of the work is the performance review meeting. This short face-to-face interview is so often the source of conflict, and lasting disappointment, that many managers seek to avoid it altogether. The techniques required to manage the performance interview, are not; however, difficult to master. Good review sessions need to be planned, and structured in such a way as to enable free flow and open exchange of feedback, and opinions. This course will provide managers with the process and tools to help meet this challenge. |